Developing Emotional Intelligence
Emotional intelligence is a skill. This skill can be developed.
Why Emotional Intelligence Matters
With intentional practice and reflection, anyone can strengthen their ability to regulate emotions, respond with empathy, and engage more meaningfully with others. Emotional intelligence influences how we communicate, build relationships, handle conflict, and adapt to change in the workplace. As we grow within this area, we can thrive.
Praeliscere’s Emotional Intelligence Hub
Below, you’ll find a detailed breakdown of the Emotional Intelligence Hub. Select the title to go directly to the resource.
- Core Components of Emotional Intelligence
- Assessments and Results
- Pride vs. Arrogance
- Check In Meeting – Emotional Intelligence Focus
- Taking Accountability
- Handling Change
- Emotional Intelligence 360-Degree Assessment
- Emotional Intelligence 360-Degree Assessment Reflection
- Emotional Intelligence Training
- Communication Self Awareness Guide
- Regulation of Emotions
- Emotional Intelligence Supporting Your Goals
- Read the Room
- Emotional Intelligence with Working Relationships
- Post Training Feedback
- Ongoing Application and Reinforcement
Core Components
Depending on the source, there can be different models of emotional intelligence. Below are some of the options, along with potential correlations between them.
- Self-Awareness
- Self-Management/Self-Regulation & Motivation
- Social Awareness/Empathy
- Relationship Management/Social Skills
Assessment & Results
There are both free and paid online questionnaire options available that allow you to assess your scores in different areas of emotional intelligence.
Focus on reviewing the individual scores for each section to identify where excelling and where there might be room for improvement. Keep in mind that your overall score may be influenced by your current level of self-awareness.
Pride vs.
Arrogance
We can all show pride towards our work, team, and/or company. Sometimes this pride can lead into arrogance. When arrogance occurs, it can begin to stall development due to a faulty vision. Pride vs. Arrogance exercise helps breakdown the differences between the two, where they could overlap, and discuss how you can become more self aware and deliberate related to this topic.
Check In Meeting
Emotional Intelligence Focus
We don’t always have time for a formal training or exercise to do with a team. Shorter 5-10 minute exercises can be perfect options to include in monthly or periodic check in meetings with a leader and their team members.
Choose one of the three activities that best fit your needs.
- First Instinct
- Real World Situations
- Discussion Questions
Taking
Accountability
Taking accountability in the workplace can be tough. A lot of dynamics and history can be in play. When situations arise where you need to take accountability, it’s important that you do. Lack of accountability affects team culture, engagement, and team dynamics.
Handling
Change
Handling change, especially if larger can be overwhelming where resistance occurs. Talking through your responses when you resisted or accepted change and what helped with this acceptance can be used for strategically handling change in the future.
Emotional Intelligence 360-Degree Assessment
A 360-Degree Assessment provides a well-rounded view of an individual’s emotional intelligence by gathering feedback from multiple perspectives, not just their own. In addition to self-evaluation, this process typically includes input from a leader or supervisor, peers, direct reports, and even external stakeholders.
Each participant rates the individual across the core components of emotional intelligence via an assessment.
Rather than requiring specific numerical scores, we recommend ranking the components from 1 to 4, with 1 representing the area where the individual received the highest feedback score overall. This simplified method helps reduce pressure on raters, promote honest responses, and increase psychological safety, especially in team or workplace settings.
Click the image below to watch our video on our Emotional Intelligence 360-Degree Assessment.
Emotional Intelligence 360-Degree Assessment Reflection
The Assessment Reflection is a perfect resource to follow-up to the 360-Degree Assessment. The assessment reflection dedicates time for self reflection, group discussion, and post group discussion reflection, enabling further exploration of results and application.
Click the image below to watch our video on our Emotional Intelligence 360-Degree Assessment Reflection exercise.
When a training is completed, a post training feedback form is used to better understand where impact occurred and where improvements can be made. This feedback is then turned into actionable steps to refine and strengthen future trainings. Anonymous responses are encouraged, as they support more honest and transparent feedback.
Emotional Intelligence Training
Partner the 360-Degree Assessment and Assessment Reflection with our complimentary Emotional Intelligence Training Slide Deck. This training builds essential skills in Emotional Intelligence. Perfect for team development, workshops, and professional growth sessions.
Conducting pre and post assessments for trainings are helpful data points to see the impact these trainings are having on participants. These assessments can provide insights into training adjustments for the future.
Click the image below to watch our video on our Emotional Intelligence Training Deck.
Communication
Self Awareness Guide
This communication self awareness guide provides opportunity for self reflection on communication and improving self awareness. There are many attributes within communication that can determine if an interaction connects, empowers, falls flat, or creates unintended tension.
Regulation of
Emotions
The ability to regulate your emotions in any type of situation increases your emotional intelligence. In this exercise, you will rate your typical level of emotional regulation in specific scenarios that will help identify where additional focus, learning, and an action plan are needed.
Supporting
Your Goals
Higher emotional intelligence can assist with efficiently accomplishing goals. Developing and creating goals for emotional intelligence components can set you up for further success in your career growth.
Read the
Room
Have you been told or self reflected after the fact that you didn’t read the room? Or are you not aware or sure how to read the room? This awareness can be challenging for some individuals. Conducting self reflection can help see where you may be standing or where additional support is needed.
Emotional Intelligence with Working Relationships
Analyzing your top and most challenging working relationships while using an emotional intelligence lens can enlighten and direct us to next steps. These next steps can identify how to strengthen these relationships.
Discover Your Next Resource
While each resource has a primary home hub, human skills are interconnected and can be utilized across multiple areas. Dive further into our hubs for resource exploration.
Ongoing Application and Reinforcement
After a training, exercise, or assessment is completed, ongoing application and reinforcement become the focus. Learning is sustained through follow-up trainings, exercises, and/or micro-learning opportunities, as well as by integrating the topic into goals, performance conversations, recognition efforts, and peer learning groups.
As individuals build knowledge, experience, and confidence, they are empowered to lead, share insights, and support others in applying the learning as well. This approach reflects the meaning of Praeliscere with Learn, Apply, Lead.
What should we build next?
Our resources are shaped by the people who use them. Use our quick feedback form to suggest new topics, tell us what we are doing well or how we can improve our current resources. Click here for our Resource Feedback Form
Learn. Apply. Lead.
Practical Insights Delivered. Get access to new tools and workplace-ready resources as they’re released monthly.
Stay in the loop with our latest insights, resources, and updates by connecting with us on LinkedIn and Facebook. It’s a great way to engage with our work and join the conversation.