Handling Conflict Management
Poor handling or avoidance of conflict can lead to significant losses in productivity and engagement. Tools that support understanding of your own and others responses, can provide valuable insights and knowledge. With this understanding, individuals are better able to handle communication challenges in this realm. Improvement with handling of conflict can lead to improved retention, engagement, and productivity.
Praeliscere’s Conflict Hub
Below, you’ll find a detailed breakdown of the Conflict Hub. Select the title to go directly to the resource.
Check In Meeting Exercises –
Conflict Focus
We don’t always have time for a formal training or exercise to do with a team. Shorter 5-10 minute exercises can be perfect options to include in monthly or periodic check in meetings with a leader and their team member. Choose one of the three activities below that best fit your needs.
- This or That
- Real World Situations
- Discussion Questions
Empathy and
Accountability
We may come across situations at work with colleagues where empathy and accountability need to play a balanced role. There are three scenarios with analysis in this exercise that show different responses to a situation based on the level of accountability and empathy.
Conflict Management Style Assessment Reflection
After completing a self-assessment related to your conflict management style, dive into our Assessment Reflection for personal insight, group conversations, and post-discussion reflection. You’re not expected to answer every question; instead, choose the ones that resonate most with you or your team to guide meaningful growth and connection.
Not sure which self-assessment questionnaire to choose? Reach out—we’re happy to recommend trusted assessment options to get you started.
Click the image below to watch our video on our Conflict Management Style Assessment Reflection exercise.
The Power of
Approach
We have power in our communication. There may be awkward or uncomfortable conversations that need to be had or ones that need thinking outside the box on resolutions that just take some brainstorming. The Power of Approach exercise helps walk through different scenarios focusing on our approach to them.
Conflict Exercise
Barriers
There can be a lot of barriers to handling conflict. Some individuals may have a harder time with conflict compared to others. Talking through what has hindered and what has helped with handling conflict can reveal where yourself and team members can be more supportive and productive with conflict resolution.
Workplace Politics – Say It or Take Note
Workplace politics can play key roles in how we handle situations. Going through different scenarios and discussing the dynamics as a team can help talk through options we may not have thought of as resolutions. Or what could be the best moves for your career safety.
Discover Your Next Resource
While each resource has a primary home hub, human skills are interconnected and can be utilized across multiple areas. Dive further into our hubs for resource exploration.
Ongoing Application and Reinforcement
After a training, exercise, or assessment is completed, ongoing application and reinforcement become the focus. Learning is sustained through follow-up trainings, exercises, and/or micro-learning opportunities, as well as by integrating the topic into goals, performance conversations, recognition efforts, and peer learning groups.
As individuals build knowledge, experience, and confidence, they are empowered to lead, share insights, and support others in applying the learning as well. This approach reflects the meaning of Praeliscere with Learn, Apply, Lead.
What should we build next?
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Learn. Apply. Lead.
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